PBM Patient Journey

Patient-centered decision making is fundamental to Patient Blood Management. This six-part video series is designed to train healthcare providers and consumers on how to keep patient-centered decision making at the heart of every interaction.

These scenarios illustrate key moments in the patient journey, highlighting how healthcare professionals across disciplines contribute to Patient Blood Management (PBM), informed consent, and ultimately, better patient outcomes.

Target Audience

• Primary: Healthcare professionals and sales professionals
• Secondary: Healthcare consumers

Watch Dr. Linda Shore-Lesserson's Introduction

What NOT to Do

What TO Do

• Focuses solely on transfusions
• Dismisses patient concerns
• Provides vague explanations
• Ignores patient preferences
• Lacks actionable next steps

• Explains all available treatment options
• Actively listens and addresses concerns
• Educates the patient about their condition
• Respects preferences and collaborates
• Creates a clear plan tailored to the patient

• Christine Cahill, RN, Patient Blood Management Coordinator at Mayo Clinic Jacksonville Florida
• Erin Suydam, MD, FACS — Trauma / Acute Care Surgeon and Surgical Critical Care Physician, Medical Director for Patient Blood Management, and Assistant Professor of Surgery, Allegheny Health Network
• Rita Schwab, CPMSM, Program Director of Patient Blood Management, Allegheny Health Network (retired)
• April Ching, RN, Patient Blood Management Coordinator, Anemia/Bloodless Surgery & Medicine program, Oregon Health & Science University
• Tiffany Hall, RN, Director of cPBM Clinical Technology at hc1

• Trupti Shah, Director of Scientific and Medical Affairs, Critical Care, Octapharma USA
• Marc Chavez, Johnson & Johnson MedTech